Screenwriting guru Robert McKee termed it “the inciting incident” that turns a character's world upside down, Roy Peter Clark notes at the Poynter Institute. On this 9/11 anniversary, Nieman Storyboard praises a story from the Boston Globe about some troubled survivors — a flight attendant who called in sick; the ticket agent who helped two Middle Eastern men board; the ramp workers who inspected two suspicious bags.
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