Jesse Hicks peers behind the online encyclopedia's curtain and finds automation: "As Wikipedia has grown in size and complexity, so has the task of quality control; today that responsibility falls to a cadre of cleverly programmed robots and 'cyborgs' — software-assisted volunteers who spend hours patrolling recent edits." Also, Chris Mooney on the personality traits of Internet trolls: Machiavellianism, narcissism, psychopathy, and sadism.
