Denise Graveline writes about longstanding tension between the online encyclopedia and the public relations industry: "Communicators fret about not being able to make simple factual changes to Wikipedia pages about their companies or organizations, but that yen to make changes has led some to revise history, or at least try to do so." But she sees hope in a recent statement by 11 PR firms pledging "a commitment to follow Wikimedia's Terms of Use."
August 11, 2014