The veteran journalism trainer offers more than 4,000 words of advice on landing and conducting a successful interview, such as knowing when to shut up: "Don’t feel the need to fill the long, awkward pause. It’s a natural urge, and the subject is feeling the same thing. The pause may draw out the answer your question didn’t. You want thoughtful answers, so give the character time to think." Also, interview tips from two dozen other journalists.
March 17, 2015