It's impossible to anticipate who will have health literacy problems. You can’t predict based on a patient’s age, gender, profession or income. So what can be done? Listen to my conversation with AHRQ’s Cindy Brach to hear how AHRQ is offering tools to help clinicians communicate better: http://engagingthepatient.com/2011/10/03/ahrqs-cindy-brach-the-20-action...