Virtual skills chat: How to let a client go

Virtual skills chat: How to let a client go
Presented by the NASW Freelance Committee
Date: Thursday, June 4, 2026
Start time: 1 p.m. Eastern / 10 a.m. Pacific
Event access link: https://www.nasw.org/virtual-events-auditorium (NASW member login required)

Landing clients gets all the hype, but not every client is meant to stay in your business forever—that’s just a sign of growth and a sign of being a smart business owner. Do you dread their emails? Do they pay you a lower rate than your new clients? Are you no longer excited about their work? Lots of things may cause you to want to break up with a client.

The NASW Freelance Committee virtual meetup on June 4 will be a skills chat on when and how to let a client go. To speak on the topic, volunteer event hosts Jennifer Huber and Ellen Kuwana have invited Jennifer Welsh, a freelance science writer and editor and the owner of WelshLee Creative LLC. Jennifer will be talking openly about the practical side of freelancing, including detailing her systems to help recognize when a client relationship is no longer working for you and real-life examples of how to step away professionally without burning bridges.

Invited speaker
Jennifer Welsh
https://www.welshleecreative.com

Speaker provided bio:

Jennifer Welsh is a freelance science writer, editor, and founder of WelshLee Creative, LLC, a content studio creating high-volume written and graphic content for health and science-focused organizations. She has been freelancing for six years and has worked with academic institutions, hospitals, agencies, and media companies on everything from press releases and patient education to large-scale editorial projects.

Since the beginning of her freelance journey, Jennifer has been a big believer in tracking the real hourly value of client work and using her own “5 P system” to evaluate client fit. She uses these data points to regularly reassess whether clients still align with her business, schedule, income goals, and personal life. She has intentionally paused or ended client relationships during major transitions, including maternity leaves and shifts in her freelance business.

#SciWriSkillsChat

A reminder that per NASW's Code of Conduct attendees must use their name as their Zoom display name in order to be admitted. Please review the code for additional expected behaviors.

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