This is an example entry

March 19, 2020

Enter a short summary here, e.g. "I contacted the Berkeley, CA health depart to schedule an interview regarding pandemic preparation and received a call back within 3 hours."

Please describe your experience in as much detail as possible:
Here's where you can enter detail about your experience. In this example, I might add something like "I wanted to get an interview with the local official in charge of pandemic planning for Berkeley for an article I was writing for a national magazine." Then talk about the process "They responded to my call within X hours, and I was able to schedule a phone interview with an appropriate expert for the next day." Tell us about experiences that were helpful and also not helpful. "I left three messages over the course of 2 days. I followed up with 3 emails 24 hours apart. No one from the office ever contacted me, and it has now been 8 days (or 8 months or whatever) since my first contact." or "I got an initial form-letter type reply to my inquiry via email, but there was no further follow-up." or "The person I contacted set up an interview, but the interview-ee did not answer 3 of my 5 questions, citing confidentiality concerns." "The interview was cancelled, and the only explanation I received was XYZ."
Type of institution from which you sought information:
Local agency
Type of request:
Interview with subject matter expert (including agency staff)
How did you make your initial request?:
Phone
What was the initial response?:
Tell us what the response was and when you received it, e.g. "A member of the press office called back with the day." or "After I left a voicemail, I received an email with a calendar invite to set up an interview."
What was the eventual outcome?:
Interview granted with no PIO present
Did you file a FOIA request?:
No

Information access

Please share your experiences trying to get access to scientists or information from institutions, including government agencies, corporations, nonprofits and universities. This database will serve as a way to share strategies and tips, learn from others' experiences, and connect with others around information access issues. We welcome reports on successful, semi-successful, and unsuccessful attempts to gain access to information or scientists. The more entries we get, the more useful the database becomes. We are particularly interested in experiences reporting on SARS-CoV-2 and the COVID-19 pandemic and have made the database freely available during this time to collect and share such information.

Current NASW members can get email notification of new Information Access entries. Just check the links labeled "Subscribe to this Information Access entry" in the dropdown list at the bottom of any individual entry, or the boxes labeled "Information Access entry" on your user profile subscriptions page.

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