In the news, patient safety is often a dramatic issue. Infected blood products and a stray surgical instrument that shows up on a post-op x-ray make for riveting and disconcerting reads. But addressing the problem calls for better communication on all sides and attention to even the most mundane details patient after patient, day after day.
Even well-intentioned suggestions can lead to unintended consequences. We can all agree that wrong-site surgeries are needless and tragic.